Most in-stock, non-customized orders are processed within 1 to 2 business days. Orders ship on business days only, and most carriers deliver Monday through Friday excluding holidays.

• Please contact us at fahizo1995@gmail.com before sending a return so we can provide the correct return address and instructions.
• Please keep a copy of your return tracking number until your return has been received and processed.
• Original shipping charges and return shipping costs are non-refundable unless the item arrived damaged or incorrect.

• If you need to request an international return, please email fahizo1995@gmail.com with your order number and reason for return.
• Approved international returns must be sent using a tracked shipping service.
• Return shipping charges are non-refundable unless the item arrived damaged or incorrect.
• We will provide the return address and next steps by email after reviewing your request.

If an item you purchased from FAHIZO goes on sale for a lower price within 30 days of the original purchase date, you can contact us to request a price adjustment.